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Rafael Hirschmann da Cruz has extensive experience in information technology and project management, currently serving as Gerente de TI at Comunicare Aparelhos Auditivos since May 2017, where responsibilities include managing ERP development and improvements, overseeing help desk and service desk teams, as well as IT infrastructure and procurement. Previously, Rafael held positions such as Coordenador de sistema de tecnologia da informação, Supervisor de desenvolvimento de software, and Analista de sistemas. Prior experience includes managing architectural projects at precisões arquitetura. Educational credentials include a degree in Análise e Desenvolvimento de Sistemas and a postgraduate degree in Gestão de Projetos from Senac-RS, along with a Técnico em Edificações from IFSUL - Instituto Federal Sul-rio-grandense.