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Robert Fernandes is a technical support analyst at Computer Talk Technology Inc., with extensive experience in administrative coordination and customer service across various roles. At Honda Canada Inc., responsibilities included processing invoices, generating financial reports, and enhancing operational workflows, leading to a significant reduction in case workload. Previous roles as a bilingual customer service representative and campaign specialist involved conflict resolution, customer safety communication, and efficient inter-departmental coordination. In addition to a solid background in customer relations from organizations like Optima Communications International and Collega, Robert Fernandes possesses a Bachelor of Arts degree in French Studies from the University of Toronto Scarborough.