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Rob Harris is an experienced IT professional with a career spanning over three decades in service management and IT infrastructure. Currently serving as Service Director and Global Service Manager at Computacenter since January 2011, Rob Harris oversees customer service outcomes and stakeholder management for a diverse range of managed service customers. Previous roles include Head of IT Infrastructure for BAA, managing infrastructure operations across seven UK airports, and IT Operations Manager at Barclays Stockbrokers, where responsibilities included leading multi-site service desk teams. Earlier in the career, Rob Harris held IT management positions at LexisNexis Butterworths and CML Data, focusing on IT support operations, procurement, and budgeting. Rob Harris holds an ITEC qualification obtained between 1989 and 1992.