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Palani Kumar is a seasoned IT professional with extensive experience in technical support, system administration, and modern management of Windows environments. Currently serving as a Senior Technical Specialist at Computacenter since November 2022, Palani manages over 17,000 Windows 10 devices using Windows Autopilot. Previous roles include Tech Lead at Cognizant, focusing on Microsoft Intune design and administration, and Professional Service Engineer at Finastra, where responsibilities encompassed IT support for Microsoft's core applications and server environments. Additional experience includes IT Engineer positions at Tradebulls Securities and Angel One, managing VMware architecture and user account administration. Palani holds a Bachelor of Science in Computer Technology from Hindustan College of Arts and Sciences.