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Les Mayhead is an experienced professional in service management and IT solutions, currently serving as ServiceNow Solution Lead at Computacenter since April 2024. Prior to this role, Mayhead was ServiceNow Product Owner at CALYX from January 2019 to April 2024, where responsibilities included delivering an end-to-end ServiceNow support model. Previous positions include Senior Director of Customer Service Operations at CALYX, Product and Services Director at PAREXEL, and Service Management Program Manager at Alkira Consulting. Mayhead has extensive experience at Hewlett Packard Enterprise in various capacities, culminating as Pre Sales Solution Architect Cloud Team Manager, and has also held roles at One2One and Texas Instruments. Mayhead holds a degree in Electronics from De Montfort University.