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Jens Walter has extensive experience in IT service management, currently serving as Principal Global Service Manager at Computacenter since January 2011, where accountability includes managing top international outsourcing clients and overseeing IT operations, P&L, and personnel. Prior roles include Service Delivery Executive and Capability Manager at Injazat Data Systems, where responsibilities involved managing IT operations for high-profile clients and establishing service groups. Jens's background also includes significant positions at EDS Group, focusing on service delivery across multiple countries and managing integrations during mergers, alongside earlier experience in key account management within the medical electronics sector. Educational qualifications include a Diploma in Business Engineering and various certifications in ITIL and CobiT.