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William "John" Lawrence II is currently the Core Service Delivery Manager at Complete Technology Services, LLC and an Adjunct Faculty member at Grand Canyon University. With a Master of Science in Educational/Instructional Technology from Walden University, William “John” leverages their deep subject matter expertise to lead online classes and prepare students for careers in education and technology. Lawrence also previously served as the Principal/Director of Technology at Shelterwood, managing a team and maintaining network and phone systems for a boarding school helping at-risk teens.