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John Whitney is an experienced Information Technology professional with a strong background in desktop support and technical assistance. Currently serving as an Information Technology Desktop Support specialist at Complete Network since August 2020, John previously held roles at Zones, LLC as an Office 365 Ambassador and Technical Support Specialist, and at nfrastructure as a Desktop Support Technician and Helpdesk Technician. In these positions, John demonstrated expertise in troubleshooting operating system, application, and hardware issues while providing customer-oriented service. Additionally, John began a career in technology as a Customer Service Representative at Strategic Resources Inc. and holds a Bachelor of Technology degree in Information Technology from SUNY Cobleskill, earned in 2010.