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Melanie Hill is an experienced Strategic Project Manager currently leading service change implementation at Community Transit. Prior roles include Program Manager at JLL, where responsibilities encompassed managing parking programs for Amazon, developing policies, overseeing vendor operations, and establishing strategic plans. Prior to that, Melanie held various positions at CBRE and Northwest Center focused on parking management and employee transportation solutions. With a background in customer service and compliance reporting at Wyndham Destinations, as well as supervisory experience in security at Pond Security Service GmbH, Melanie has consistently demonstrated leadership, process improvement, and stakeholder collaboration across diverse industries.