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Rob LoBue has over 20 years of experience in information technology and operations management. Rob is currently the Director of Information Technology at the Community Service Society of New York, where they oversee all technology infrastructure, security, and compliance. Prior to this, they served as the Senior Manager of Technical Support at IPC Systems, Inc., where they built a new global support model and implemented incident and problem management frameworks. Rob also served as the Director of Technical Operations at The Clearing House, where they managed network operations centers and provided support for critical payment systems. Earlier in their career, they worked as the Vice President of IT Operations at State Street, managing teams responsible for data center operations, change and release management, and end user support. Throughout their career, Rob has demonstrated strong leadership skills and a commitment to delivering high-quality IT services.

Rob LoBue has an Associate of Science (A.S.) degree in Computer and Information Sciences and Support Services from Saddleback College. Rob also holds additional certifications including Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco, ITIL Foundation Level from Axelon Services Inc, and ITIL Service Operation, also from Axelon Services Inc. The specific dates of obtaining the certifications are not provided.