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Erika Rubio is a customer service professional with experience in various roles such as Customer Service Manager, Customer Engagement Supervisor, Service Improvement Coordinator, and Customer Service Team Lead. Erika has worked at Community Health Choice and Gulfcoast Medical Group, specializing in areas such as Wellness Outcomes, Electronic Services, Outbound Departments, Member Services, and Complaints & Appeals. Erika received their education from San Jacinto College.