Panos Georgiakos is a seasoned professional with extensive experience in customer service and operations management. Currently serving as the Head of Customer Services and Customer Experience at Community Fibre Limited since December 2021, Panos has previously held key positions at notable companies including Verisure, where significant improvements in operational efficiency and customer satisfaction were achieved, and Easylife Group Limited, where Panos successfully increased call centre performance metrics substantially. With a Bachelor¡¯s Degree in Business Administration from Athens University of Economics and Business and an Associate¡¯s Degree in Computer Programming, Panos has developed a strong foundation in both management and technical skills, enabling successful leadership across various customer service operations throughout a diverse career spanning over two decades.