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Teresa Pottorff, SPHR has a strong background in human resources and organizational effectiveness. Teresa began their career in 1997 as a Human Resources Administrator at Foley's, where they provided administrative support. In 1998, they became an Assistant Store Manager in Human Resources at Macy's/Foley's, where they developed best practices for hiring processes and benefits administration. From 2008 to 2009, Teresa served as an Assistant Store Manager at Macy's Department Store, where they gained experience in store operations and leadership. In 2009, they were promoted to VP, Store Manager at Macy's, successfully driving sales growth. In 2014, Teresa joined Communities Foundation of Texas as a Philanthropy Associate before progressing to roles as a Human Resources Manager, Human Resources Director, and most recently, Director of Talent and Organizational Effectiveness.

Teresa Pottorff, SPHR, obtained a Bachelor's degree from Southern Illinois University, Carbondale. Teresa also holds additional certifications, including the Senior Professional in Human Resources® (SPHR®) Certification obtained from HRCI in November 2015, and the ICF Member Badge from the International Coaching Federation, obtained in July 2023.