Since 2006, Communication Business Avenue (CBA) has been dedicated to transforming contact centers and customer service teams with seamless technology integration and innovative solutions. Our mission is simple: to enhance both Employee Experience (EX) and Customer Experience (CX) with hospitality at the core of everything we do.

We partner with industry leaders to deliver cutting-edge omnichannel platforms, AI-driven automation, and tailored communication solutions that empower your team and delight your customers.

What sets us apart?
• Holistic Integration: We bring together the best technologies to create a unified, efficient, and user-friendly environment.
• Global Reach, Local Expertise: With a global presence, we ensure our solutions are culturally and regionally relevant, supporting your unique market needs.
• Continuous Innovation: We stay ahead of the curve with ongoing research and development, providing you with future-ready solutions.
• Round-the-Clock Support: Our team is here 24/7, ready to assist you in multiple languages, ensuring you always have the support you need.

At CBA, we don’t just provide solutions; we build lasting partnerships that drive your business forward. Let’s shape the future of customer interaction together.

Automation

Call Center

Enterprise Software

Software

Telecommunications

Communication Business Avenue, Global

Hiroshi Shibayama

Rod Barnard

Duane Hughes

Paul Nono

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Communication Business Avenue, Global

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