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Leo Higgins is a seasoned professional with extensive experience in clinical applications training and electronic health record (EHR) management. Currently serving as a Senior Clinical Applications Training Specialist at Commonwealth Care Alliance since April 2018, Leo is responsible for training on eCW and the Care Management Platform Altruista Health. Prior to this role, Leo held various positions at Steward Health Care, including Clinical Applications Training Specialist and Electronic Health Records Trainer, where responsibilities included training personnel on EHR functionality and customization. Leo also has experience as an EHR Project Coordinator, ensuring the successful implementation of EHR projects. Earlier in the career, Leo worked at Boston Financial Data Services in roles including Customer Information Analyst II and Corporate Actions Associate, demonstrating a strong foundation in customer service and data analysis.