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Mazen Taha is an experienced financial professional currently serving as a Plus Banker Relationship Manager at CIB Egypt since September 2018, focusing on the development and growth of the Plus segment through customer relationship management and value-added financial products. Previously, Mazen held the role of Senior Personal Banker, managing customer interactions and ensuring satisfaction through effective complaint resolution. Prior experience includes a Customer Service Officer position at Blom Bank Egypt and leadership roles at Perfect Solution LLC., where Mazen was responsible for agent training and performance reporting. Mazen holds a Bachelor's degree in Accounting from Alexandria University and is pursuing an MBA at ESLSCA University.