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The Customer Service Team at Commercial is responsible for ensuring exceptional client satisfaction across all divisions, including office supplies, IT services, managed print services, and more. Led by the Head of Customer Experience and supported by the MPS Customer Service Manager and 1st Line Team Leader, the team focuses on providing timely support, addressing client inquiries, and resolving issues efficiently to enhance overall customer experience. Their combined efforts help sustain Commercial’s strong reputation for tailored solutions and excellent service.