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Pragya Sharma is an experienced professional in customer success and account management, currently serving as a Customer Success Specialist L4 at CommerceIQ since October 2022. Prior to this role, Pragya worked as an Account Manager at Teikametrics and held multiple positions at Amazon, including Associate Account Specialist and Optimization Specialist from November 2018 to February 2022. Earlier experience includes roles as Inside Sales Manager at Simplilearn and Inside Sales Engineer at Exotel Techcom Private Limited. Pragya began the career as a Student Counselor at Lovely Professional University in 2016. Pragya holds a Bachelor of Technology (B.Tech.) in Computer Science from Lovely Professional University, completed in 2018. Education was completed at Kendriya Vidyalaya from 2003 to 2014.