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Humphrey Geldof has extensive experience in customer success and service management, primarily at Colt Data Centre Services since 2013, where roles have included Manager of Customer Success and Team Leader for Europe and Asia. In these positions, Geldof has focused on retention, brand loyalty, and value-added services while leading a team of Service Desk Analysts and managing service desk operations. Previous roles at Colt Technology Services involved providing premium support and coordinating change management, contributing to streamlined operations and significant resource reductions. Earlier in the career, experience included project management and environmental coordination in the public sector, with responsibilities spanning complex civil engineering projects and environmental policy implementation. Educational background includes training from MTS Prinseland.