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Dario Andrés Rodríguez is an accomplished professional with extensive experience in operations, marketing, and customer experience management across various industries. Currently serving as Gerente de Ventas y Canales at Colsubsidio since February 2023, Dario is responsible for defining and articulating the omnichannel strategy, operation, and service channels. Previous roles include Independent Consultant at Growth - Operational Efficiency - Experience, Marketing Growth & Ops CX Director at iFood Colombia, and Operations Director at Domicilios.com. Dario has a rich background in customer service and operations, having held leadership positions at COLSUBSIDIO, Americas BPS, Sutherland Global Services, and Atento. Educational qualifications include a Master’s in Telecommunications Business from Universidad Politecnica de Catalunya and a Bachelor’s in Systems Engineering from Universidad Antonio Nariño, along with various specializations and degrees in business and marketing.