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John Ventura is an experienced professional in the customer care and operations field, currently serving as the Manager of Customer Care at ColonialWebb Contractors since February 2007. In this role, John focuses on team development and enhancing customer satisfaction. Previously, as an Account Manager, John was responsible for customer retention, contract renewals, and relationship development. Additionally, John served as the Special Projects Operations Manager, overseeing the day-to-day delivery of services and quality control. John began career at ColonialWebb as a service technician and advanced to team leader and unit supervisor, accumulating extensive hands-on experience with various equipment. Education was pursued at Old Dominion University from 1982 to 1984.