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Michael Rikeman is a seasoned IT professional with extensive experience in systems administration, cloud engineering, and network administration. Currently serving as a System Administrator at Collette since April 2024, Michael previously held senior roles at GoTo from November 2015 to August 2023, where responsibilities included supporting production email systems, managing DNS, and deploying cloud resources using Terraform. Michael's career also includes significant positions at 89 Degrees as a Senior System Administrator, IMN as a Network Administrator, Phoenix Media Communications as an IT Administrator, and several other roles focused on technical support and systems management. Michael holds a degree from Northeastern University and has a diverse skill set spanning various platforms and technologies.