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Chris Keates has worked in the software engineering industry since 2006. From 2006 to 2009, they worked as a Help Desk Team Leader at AutoRx. From 2009 to 2015, they worked as a Manager of Business Intelligence, Data Analysis, and Reporting at Mitchell Pharmacy Solutions, Mitchell International. From 2015 to 2019, they worked at Health Catalyst as a Software Engineer, working on web applications using Angular and .NET, and as a Business Intelligence Developer, building a variety of reporting dashboards for customers. Since 2019, they have been a Senior Software Engineer and Software Engineer at Collective Medical.

Chris Keates obtained an Honors BA in Economics from Westminster College between 2005 and 2009. Chris then went on to pursue a Masters of Science in Information Systems from the University of Utah - David Eccles School of Business, which they completed in 2013. Additionally, they are certified as a Tableau Desktop 9 Certified Professional (2016), a Tableau Desktop 8 Certified Professional (2014) and a Tableau Desktop Qualified Associate (2013) by Tableau Software.