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Nitish Bansal is an experienced professional with a strong background in customer service and operations management. Currently serving as the Head of Customer Service at Purplle.com since October 2020, Nitish previously held various roles at Amazon from January 2011 to September 2020, including Senior Operations Manager, Operations Manager, and Customer Service Manager. Prior experience includes positions at ICICI Bank as Branch Head and at Citifinancial Consumer Finance India Ltd as Branch Manager, as well as an Assistant Manager in Business Development at Career Launcher. Nitish holds an MBA in Sales and Marketing from T A Pai Management Institute, Manipal, and a Bachelor of Engineering in Food Technology and Processing from RAJA BALWANT SINGH ENGINEERING TECHNICAL CAMPUS, AGRA.