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Jed Ward is an experienced IT professional with a career spanning over 25 years, currently serving as a Field Technical Expert at Cognyte since May 2021, where responsibilities include onsite support and project management for tactical and strategic customers. Prior roles include Senior Technical Consultant at Cibecs, where Jed managed large software deployment projects and served as a global corporate trainer, and Assistant IT Manager at Sail, overseeing server management and client expectations. Additional experience includes positions as IT Manager at Openfield Marketing and Operations Manager at Telesa, where Jed contributed to strategic initiatives and operational improvements. Early career roles include IP Specialist at Vodacom and Computer Systems Officer at Seabourn Cruise Line, emphasizing server management and network connectivity. Jed holds strong technical expertise across various Microsoft platforms and project management, complemented by a solid understanding of networking and virtualization technologies.