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Monalisa Chattoraj PMP, CSM, ITIL is an experienced professional with a robust background in program and project management. Currently serving as a Program Director at Cognizant, Monalisa has previously held significant roles including Management Consultant at Scotiabank and Delivery Director, Associate Director, and Program Manager at NTT DATA Corporation. Additionally, Monalisa contributed as a Best Practices Manager at OAO Technology Solutions. Monalisa holds a PMP certification obtained in 2003, demonstrating expertise in project management, and is ITIL Foundation Certified through EXIN International, achieved in 2008.