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Kezia N. is an experienced project manager and scrum master currently leading the Verizon account at Cognizant since February 2024. Prior to this role, Kezia served as a Senior Lead in Internal Communications at Franklin Templeton India from August 2018 to January 2024 and worked as an Internal Communication Specialist at HCL Technologies between November 2016 and August 2018. Earlier experience includes positions as a Content Editor/Writer for Valued Epistemics and internships at Win Or Win Consulting and Psymed Hospitals, where responsibilities involved handling patients and collecting case histories. Kezia holds a Master of Science (M.Sc.) in Counseling Psychology from the Madras School of Social Work and a Bachelor of Science (B.Sc.) in Psychology from Women's Christian College.