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Ciobanu Mihai has a strong background in technical support and engineering roles, with experience at companies such as Cognizant Netcentric and Ericsson. With a degree in Energy Production from University POLITEHNICA of Bucharest, Ciobanu Mihai has proven skills in customer support, ITIL best practices, and web architecture. They have a track record of successfully handling urgent situations, training clients and colleagues, and adapting to the needs of different customers.