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Duminda Weebaddage is a seasoned professional with extensive experience in quality management, technical support, and consulting, currently serving as a Quality Manager at Cognite since August 2021, focusing on enhancing quality standards and enabling continuous improvement within the organization. Previous roles include Support Escalation Engineer at Microsoft Development Center Norway, where specialized expertise in SharePoint and crisis management was demonstrated, and Program Manager, overseeing service acquisitions and improvements. With a solid foundation in IT management from earlier positions such as Senior Managed Service Engineer at Creative Search Solutions and Network Planning Engineer at Lankacom Services, Duminda has developed a strong skill set in strategic planning, system analysis, and customer service. Educational credentials include an MBA from Cardiff Metropolitan University and a Bachelor of Science in Computer Systems Networking and Telecommunications from the Sri Lanka Institute of Information Technology.