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Curtis Watts is an experienced professional in customer experience and digital management, currently serving as the Digital Experience Manager at Cognita Schools since November 2020. Prior roles include Senior Customer Experience Manager at The Open University, Head of Customer Experience at Maplin, and Multi-Channel Senior Customer Experience Manager at Homebase Bunnings. Curtis began a lengthy tenure at Argos, holding multiple marketing and customer development positions from April 2003 to June 2014. The career commenced as a Marketing Assistant at Chubb Security Installations and Yamaha-Kemble Music. Curtis holds a BA Hons in Marketing from the University of Central Lancashire and completed secondary education at St Thomas More R.C. Upper School.