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Karen Goff is an experienced professional currently serving as an Advanced Certified Scrum Product Owner at COGENCY GLOBAL INC. since April 2018. Previously, Goff held the position of Senior Project Manager at Bank of America from March 2017 to April 2018. Goff's career at Corporation Service Company spanned from 1982 to 2017, where roles included Product Owner/Subject Matter Expert/Advisor, Business Analyst/Project Manager, and Project Manager. Goff has a proven track record of leading various projects focused on order management, fulfillment, and transactional systems, emphasizing collaboration and customer service excellence throughout the Order to Cash Value Chain.