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Keith Smale is an experienced Analyst Craftsperson and Product Owner at Codurance since February 2018, focusing on aiding clients in defining software requirements and delivering business value. Prior to this role, Keith worked at First Data Corporation from May 2004 to February 2018, serving in various positions including Senior Systems/Requirements Analyst and Product Owner, where responsibilities encompassed the client boarding process and project management for acquiring solutions. Earlier in Keith's career, positions included Credit Analyst, Underwriting Investigator, Credit Controller at First Data, and Fraud Analyst at HSBC, demonstrating a solid background in credit assessment, fraud detection, and financial analysis. Keith holds an Advanced GNVQ in Information Technology from South East Essex College, obtained between 1997 and 1999.