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Bruno Souza is a seasoned professional in Microsoft Dynamics CRM with extensive experience in consulting and development. Currently serving as a Microsoft Dynamics CRM Senior Consultant at Codec Ireland since July 2017, Bruno has a proven track record in integrating technologies to enhance customer service performance and user experience. Previously, Bruno held positions at AlfaPeople as a Microsoft Dynamics CRM Consultant and at Inove in various roles from Junior Consultant to Intern, focusing on business analysis, solution design, and ongoing support. Bruno's educational background includes a Técnico em Informática from ETEC Ermelinda Giannini Teixeira and a Master in English from CNA Inglês Definitivo, complementing technical expertise with strong communication skills.