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Carlos Navotka has a diverse professional background with experience spanning various roles in technical support, sales, and customer service. Currently serving as an Assessments Executive at Code Institute since March 2023, Carlos previously held the position of Technical Support Tier 1 at BigCommerce. Prior positions include Retail Sales Assistant at eir Ireland, Brand Ambassador at Huawei, and Customer Service Specialist at Virgin Media Ireland. Carlos also worked as a Junior Account at Munstergroup Insurance, Customer Service Representative at viagogo, and Administrative Assistant at Minera Alumbrera. Academically, Carlos is pursuing a Certificate in Computer Science at National College of Ireland and has acquired diplomas in Computer Software Engineering and English, along with certificates in Cyber/Electronic Operations and Warfare, and Penetration Testing, Computer Systems Networking and Telecommunications.