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Keiko Duncan, SHRM-CP, has held various roles in the field of human resources. Keiko is currently the Director of Human Resources at Cocoon House, a position they have held since April 2022. Prior to this, Keiko worked at Eastside Exterminators, where they served as the Director of People & Culture from February 2020 to April 2022. Before that, they were an HR Generalist at the same company from April 2017 to February 2020. Keiko's earlier experience includes a role as a Customer Service Representative & Assistant Call Center Manager at Eastside Exterminators from April 2016 to 2017.

Keiko Duncan, SHRM-CP, completed their education history with a Certificate in Paralegal Studies from the University of Washington in 2016. Prior to that, from 2013 to 2015, they pursued a Bachelor's degree in Spanish Language and Literature, as well as Business Administration, from Western Washington University. In addition to their formal education, they obtained the SHRM - Certified Professional (SHRM-CP) certification from the SHRM institution in May 2019.