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Mikael Torres is an experienced professional currently serving as an Assistente de Atendimento at TaRastreado since June 2023, focusing on active and receptive customer support for scheduling installations, maintenance, and removal of trackers. Prior experience includes a role in customer service for AeC, where communication with IPSEMG clients was facilitated through telephone and operational systems, as well as a position as an Aprendiz Auxiliar Administrativo at Collem Construtora, managing administrative routines and document organization. Mikael holds a complete Ensino Médio from Escola Estadual Alessandra Salum Cadar.