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Hannah Bandico is a skilled customer service professional with extensive experience in managing customer complaints and escalations. Currently serving as a Senior Customer Escalation Support Specialist III at CNG Holdings, Inc. since December 2022, Hannah excels in resolving high-level issues and providing expertise in loan servicing functions. Previous roles at Axcess Financial, including Customer Service Support III and various positions in collections, highlight a strong background in customer inquiries and compliance. Earlier experience as a State Tested Nursing Assistant at LAKERIDGE ACRES NURSING & REHABILITATION CENTER LLC and Arcadia Home Care & Staffing contributes to a well-rounded skill set. Educational credentials include studies at the University of Cincinnati, Sinclair Community College, and Hamilton High School.