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Afaaq Siddovatam serves as the AVP and Head of Global IT Infrastructure Operations and Service Management at CNA Insurance, a position held since September 2018, where responsibilities include transforming and managing resilient IT infrastructure aligned with industry standards and business objectives. Prior to CNA, Afaaq served as Director of Global IT Infrastructure Operations and Service Management at Cognizant Technology Solutions from June 2011 to September 2018, overseeing P&L management, customer satisfaction, and consulting services. Additional experience includes roles at Syntel, Satyam Computer Services, Fujitsu ICIM, and Anurag Infotech, with a strong focus on IT infrastructure services. Educational qualifications include a B.E. in Electronics and Communications Engineering from Osmania University, advanced training in business communications from Carnegie Mellon University, a PMP certification, and various leadership programs from prestigious institutions.