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Ken Jones has a diverse work experience spanning over several decades. Ken started their career in 1983 as an Electronic Technician in the US Navy and served until 1993. After leaving the Navy, they worked at Mark Systems as a Development/Analyst, where they created custom software modules for law enforcement agencies. In 1994, they joined TASQ Technology as a Technology Leader (CIO) and played a key role in the company's headquarters migration and the implementation of Oracle Applications 11. Ken then moved to First Data Corporation in 2011 as the VP of Information Technology, responsible for leading IT development groups supporting TASQ Technology and Telecash in Germany. Since 2013, they have been the President/Owner of CMIT Solutions of North Fulton, a small business IT support and services company.

Ken Jones attended Chapman University from 1990 to 1993, where they studied Computer Science. Prior to that, they attended the University of Maryland from 1987 to 1990, where they pursued General Education. In addition to their education, Ken Jones obtained the CompTIA Managed Services Trustmark certification from CompTIA in July 2015.