Marco D. is a seasoned Business Analyst with extensive experience in eliciting and documenting business requirements across various industries. Currently employed at CMCM - Caisse Médico-Complémentaire Mutualiste since October 2022, Marco specializes in shaping business processes, conducting requirement gathering workshops, and facilitating system implementations using Agile/Scrum methodologies. Prior experience at Sita Software S.A. involved direct client interactions, creating training materials, and managing operational scenarios, while earlier roles included client support and IT management. Marco holds an ICT BAC in Information Technologies from Lycée Technique des Arts et Métiers and has developed a strong foundation in project coordination and digitalization efforts throughout a progressive career spanning over two decades.
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