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Gary Venerus is an experienced banking professional currently serving as the Area Manager for Personal Distribution at Virgin Money PLC since November 2019. Previously, Gary held the role of Area Manager for Customer Banking at CYBG PLC from December 2014 to November 2019, overseeing a team of 10 Customer Banking Centre Managers and 120 colleagues to enhance customer experience. Prior experience includes serving as Area Performance Manager at TSB Bank PLC, where Gary supported area management in optimizing sales and service performance. Gary’s extensive career also includes various managerial positions at Lloyds TSB Bank spanning over 15 years. Educational qualifications include an Associate of the Chartered Institute of Bankers (ACIBS), a Diploma in Financial Services (CII DipFA), a Certificate in Business Accounting (CIMA Cert BA), a Certificate in Mortgage Advice and Practice (CeMap), and completion of Moody's Commercial Lending Programme.