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Imran Khan has over two decades of diverse experience in the technology and customer service sectors. Currently serving as a Quality Assurance Analyst and Cloud Engineer at Cloudways since July 2015, Imran is responsible for ensuring quality compliance in live chat, ticketing systems, and customer surveys. Prior to this role, Imran held positions including I.T. Manager at Muqadma Interactive Media Group and Customer Relation Officer at Abbatt Property Services. Additionally, Imran has experience as a Customer Support Manager at Global Education Marketing Softwares. Imran Khan holds a Master's in Computer Science from Harrods School of Applied & Allied Sciences and a Bachelor's in Business Administration with a focus on Management Information Systems from London College of Management.