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Carolin Forero possesses extensive experience in human resources and customer service, currently serving as a Human Resources Coordinator and Lead Payroll Specialist at CloudTask since March 2019, where responsibilities include payroll management and coordination of HR functions. Previous roles include Corporate Trainer and Intake Coordinator at Vohra Wound Physicians, and Trainer Coordinator at Teleperformance, focusing on staff training and development. Carolin began in customer service roles at Teleperformance and Sitel, emphasizing client interaction, technical support, and issue resolution. Educationally, Carolin holds a degree as a Commercial Operations Financial and Accounting technician from Servicio Nacional de Aprendizaje (SENA).