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Joan Tafalla is a Customer Success Manager at CloudSwyft Global Systems, Inc. since April 2021, bringing extensive experience in customer relations and consulting. Previous positions include Presales Consultant at Sprout Solutions from June 2019 to August 2020, and Payroll Associate - Garnishment at NGA Human Resources from November 2016 to June 2019. Additionally, Joan served as an HCM Consultant at ADP from October 2016 to August 2017 and was a Subject Matter Expert at Sutherland from October 2006 to May 2015. This diverse background showcases proficiency in customer service and human capital management.