Chennai, India
Associate Technical ConsultantÂ
About CloudSense
Since its founding in 2009, CloudSense has performed over 100 successful implementations in the last decade, and provides support for businesses in over 30 countries across 4 continents.
Ambitious telecommunications, media and services enterprises rely on CloudSense to help them thrive in a digital-first economy, by transforming sales processes, increasing productivity and enhancing profitability.
To learn more, visit .
About the Role
Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
Designs and implementation of expanding functionality, optimization and improvement of existing solutions
Cooperation with validators, integrators and projects manager
Acting as a technical lead for small teams and projects
Providing assistance to junior consultants on the use of functional and technical tool sets
Delivering effective project presentations, writing project reports and leading straight forward client meetings
Competencies: Knowledge
Strong Salesforce Administration and Development experience or Strong experience in Java, C# or .Net and familiarity with OO design
Extensive experience with web-based development and relevant frameworks
Basic experience with Oracle, MS SQL or MySQL databases
Experience in analyzing complex requirements and designing new software
Understanding of software development lifecycle
Strong organizational, teaching and planning skills
Understanding of commercial processes and the role of software development within a business
Experience of SVN, Git or equivalent source control system
Good knowledge of at least one vertical industry (telecommunications, utility, media...)
Essential Skills:
B.Sc or higher in Computer Science, or a related field
Excellent spoken and written English, including the effective use of business and technical terms
Experience of working with both functional/technical and business-oriented people within a business
Experience in client-facing environments
Strong presentation capabilities, confidence, motivation and communication skills
Prior experience in Salesforce administration and configuration (e.g. as a Sales Engineer, Consultant or similar)
Demonstrable commitment to producing high-quality work with excellent attention to detail
Strong understanding of the business value of Salesforce
Ability and willingness to learn the business value of CloudSense
Strong self-motivation and time management with the ability to work effectively with all parts of the business
Desirable Skills:
Prior experience in CloudSense Products administration and configuration (e.g. as a Sales Engineer, Consultant or similar)
Understanding of business value of CloudSense products
Understanding of functional and technical architecture of Salesforce and CloudSense products (e.g. integration patterns and solution architecture).
Skills in formatting and presentation of common document formats such as Word, PowerPoint and Excel.
Additional languages (in particular German, French, Spanish, Dutch, Nordics languages)
Travel (50%+) will be required as part of this role.
India Benefits:
Fully paid health insurance
24 paid leave days and birthday leave
Additional tenure based leave days
Wellbeing and fitness
Tailored learning and development
Social events
Flexible working and summer working hours
WFH benefits
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