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Anthony Neris is a seasoned customer success professional with extensive experience in account management and strategic growth initiatives. Currently serving as Senior Customer Success Manager at CloudKitchens, Anthony manages 40-50 accounts, achieving a 98% renewal rate and multiple expansions per quarter. Previous roles include Senior Enterprise Customer Success Manager at DoorDash, where Anthony oversaw a $12 million book of business and maintained a 98% retention rate during challenging times. At Uber and UPshow, Anthony demonstrated strong client retention skills and high customer satisfaction, as evidenced by annual NPS scores reaching 9.0. Anthony's tenure began as Account Relationship Manager at CareerBuilder, after earning a Bachelor of Business Administration degree from Robert Morris University-Illinois.