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Asher Roberts-Barnard has extensive experience in IT support and customer service, currently serving as a Customer Support Specialist at CloudCall since May 2021. Prior roles include Incident Support Analyst at ESOS Ltd, where the focus was on IT remote support, and various support positions at Spark44, Harlow College, and multiple financial institutions including JP Morgan and Morgan Stanley. Asher's career spans over 15 years, demonstrating a strong background in both 1st and 2nd line technical support as well as customer-facing roles in sales and service.