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Shannon Mauger has a diverse work experience in the hospitality industry. Shannon started their career in 2008 at Base Brisbane Central, where they worked as a Reservations staff until 2009. From 2009 to 2011, Shannon served as an Onsite Manager at 1770 Southern Cross Backpackers. Following that, they joined Beach Hostel Mooloolaba and Caloundra Backpackers as an Operations Manager from 2013 to 2019. Currently, Shannon is employed at Cloudbeds, initially working as a Market Manager since 2020 and recently transitioning to a Sales Executive role starting in August 2021. At Cloudbeds, they contribute to the company's mission of empowering independent hoteliers and hosts to optimize their revenue, streamline operations, and deliver exceptional guest experiences.

Shannon Mauger attended Stuartholme School from an unspecified start year until 2003, though no degree or field of study is provided. In terms of additional certifications, Shannon Mauger obtained various certifications from LinkedIn, including "Storytelling for Business Video" in September 2020, "Selling with Empathy during Uncertain Times" in August 2020, "Advanced Persuasive Selling: Persuading Different Personality Types" in May 2020, "Cold Calling Mastery" in May 2020, "Following Up after a Sales Meeting" in May 2020, "The Persuasion Code: The Neuroscience of Sales" in May 2020, "Asking Great Sales Questions" in March 2020, and "Technical Sales: The Role of the Sales Engineer" in March 2020.