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Jan Mata is an accomplished professional with a diverse background, currently serving as the API Onboarding Manager and Billing Specialist at Cloudbeds since October 2019, recognized as a top specialist for March 2023. Jan has consistently exceeded performance metrics, streamlined subscription inquiries, and contributed to training initiatives. Prior experience includes roles at Pru Life UK as a Financial Consultant, where Jan trained new recruits and conducted financial planning seminars, and at Diavox Network Inc. as a Customer Service Account Representative, where operational improvements were implemented. Jan also has culinary expertise from roles as a Pastry Chef and Consultant, with a strong educational foundation in Culinary and Baking and Pastry Arts.