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Isabela B. has a diverse work experience in the hospitality industry. Isabela started their career at AccorHotels in 2016 as an Atendente de Hospedagem and worked there until early 2019. Isabela then joined Marriott International as an Agente de reservas for a year before transitioning to the role of Hotel Services Specialist for six months. In 2021, Isabela joined Concentrix as an Agente de atendimento ao cliente for eight months. Currently, they are working at CloudBeds, starting as a Customer Coach in September 2021 and then being promoted to Senior Support Coach in June 2022.

Isabela B. completed their education in a chronological manner. In 2014, they attended ETEC Dona Escolástica Rosa, where they obtained a technical degree in Administration, which they completed in 2015. Isabela then pursued a Bachelor's degree in Hotel Management at Centro Universitário FMU | FIAM-FAAM, which they completed between 2015 and 2017.

Isabela B.'s educational journey continued with a post-graduate degree at Estácio, where they pursued a specialization in Interpretation and Translation of Languages. This program began in 2021 and is expected to conclude in 2023.

Aside from their formal education, Isabela B. has also obtained additional certifications. In May 2022, they completed a course in Technical Writing: Quick Start Guides, offered by LinkedIn.